Privacy Policy

Last updated:

1. Introduction

Herbghrinse ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website herbghrinse.world or contact us from the United States.

We comply with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and other state privacy laws where they apply to our processing activities. This policy describes our practices in plain language so you can make informed choices.

2. Business Information

The business responsible for this website and your personal information is:

• Company Name: Herbghrinse
• Address: 3050 Wake Forest Rd, Raleigh, NC 27609, United States
• Phone: +1 919 875 1900
• Email: cooperation@herbghrinse.world

3. Information We Collect

3.1 Information You Provide

We collect information you voluntarily provide when you:

• Fill out our contact form (name, email address, message content)
• Subscribe to our communications
• Communicate with us via email or phone

3.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Device information

3.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. For detailed information, please see our Cookie Policy.

4. How We Use Your Information

We use personal information for purposes compatible with how it was collected, including with your consent, to fulfill your requests, for legitimate business operations, and to comply with law. Specific uses include:

• Responding to inquiries and providing customer support
• Improving our website, content, and services
• Analyzing website usage when you accept analytics cookies
• Sending communications you have requested, with opt-out where required
• Complying with legal obligations and protecting against fraud or abuse

5. How We Share Information

We do not sell your personal information. We do not share personal information for cross-context behavioral advertising (as "sale" or "sharing" is defined under California law) without providing you a right to opt out where required by law.

We may disclose information to:

• Service Providers: Vendors that host our website, deliver fonts or icons, provide analytics (only if you accept analytics cookies), or help us respond to inquiries, under contracts that limit their use of your data
• Legal and Safety: When required by law, subpoena, or to protect rights, safety, and security
• Business Transfers: In connection with a merger, acquisition, or asset sale, subject to continued protection of your information

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

• Contact form submissions: 2 years from the date of submission
• Analytics data: 26 months
• Cookie consent records: 1 year

After the retention period, data is securely deleted or anonymized.

7. Your Privacy Rights (United States)

Depending on where you live, you may have the following rights regarding personal information we hold about you:

• Know and Access: Request details about the categories and specific pieces of personal information we collected
• Correct: Request correction of inaccurate personal information
• Delete: Request deletion of personal information, subject to legal exceptions
• Opt Out of Sale/Sharing: We do not sell personal information; if our practices change, we will update this policy and provide an opt-out mechanism
• Limit Use of Sensitive Information: Where applicable, request limits on use of sensitive personal information
• Non-Discrimination: We will not discriminate against you for exercising privacy rights

To submit a request, contact us using the details in Section 17. We will verify your request and respond within the timeframe required by applicable law (typically 45 days for California residents, with a possible 45-day extension where permitted).

You may designate an authorized agent to submit a request on your behalf where permitted by law. We may deny requests that are unfounded, excessive, or prohibited by law.

8. California Privacy Notice (CCPA/CPRA)

California residents have additional rights under the CCPA/CPRA. In the preceding 12 months, we may have collected the following categories of personal information: identifiers (such as name and email), internet or network activity (such as pages viewed), and inferences drawn from usage data for website improvement.

We collect this information for the business purposes listed in Section 4. We retain information as described in Section 6. We do not sell personal information and do not knowingly sell or share the personal information of consumers under 16 years of age.

California residents may request access, deletion, or correction by contacting us. To opt out of any future sale or sharing of personal information, contact us at the email below. We honor Global Privacy Control (GPC) browser signals where required for opt-out of sale/sharing.

9. Other U.S. State Privacy Rights

Residents of Virginia, Colorado, Connecticut, Utah, Texas, Oregon, and other states with comprehensive privacy laws may have similar rights to access, correct, delete, and opt out of targeted advertising or certain profiling. Contact us to exercise rights available in your state. If we deny your request, you may appeal by replying to our response; we will explain how to contact your state attorney general if you remain unsatisfied.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• SSL/TLS encryption for data transmission
• Secure server infrastructure
• Access controls and authentication
• Regular security assessments

However, no method of transmission over the Internet is completely secure. We cannot guarantee absolute security.

11. International Visitors

Our business is located in the United States. If you access our website from outside the U.S., your information may be processed in the United States, where privacy laws may differ from those in your country.

12. Children's Privacy (COPPA)

Our website is not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13 in violation of the Children's Online Privacy Protection Act (COPPA). If you believe we have collected information from a child under 13, please contact us immediately and we will delete it promptly.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

14. Marketing Communications

If we send promotional emails, you may unsubscribe using the link in the message or by contacting us. We process opt-out requests promptly in accordance with the CAN-SPAM Act and applicable state laws.

15. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be posted on this page with an updated revision date. Your continued use of the website after changes become effective constitutes notice of the updated policy, except where additional consent is required by law.

16. Complaints and Regulatory Contacts

If you have concerns about our privacy practices, contact us first so we can try to resolve them. You may also contact the U.S. Federal Trade Commission (FTC) at ftc.gov, or your state attorney general. California residents may contact the California Privacy Protection Agency where applicable.

17. Contact Us

For questions about this Privacy Policy or our data practices, contact us:

• Address: 3050 Wake Forest Rd, Raleigh, NC 27609, United States
• Phone: +1 919 875 1900
• Email: cooperation@herbghrinse.world